Legal
Privacy Policy
Last updated October 30, 2026
At Frank Gunter Jr., I am deeply committed to your privacy. This policy explains what personal information I collect, how it’s used, and how your data is protected when you use my transcription and captioning services online.
01Information I Collect
I collect information you provide when you book a service, upload files, or contact me, including your name, email address, details about your project, and any files you upload. For payments, you are directed to Stripe, my payment processor, which handles your payment information securely.
02How Information Is Used
Your data is used to provide the transcription, captioning, and project-delivery services you request. I may use your email to communicate about your projects or send important updates related to your orders.
03How Information Is Protected
I use secure digital systems, and your uploaded files are only shared between you and me for the purpose of delivering your requested services. Project files and communications are not shared outside of this service.
04Third Parties and Payment Processing
All online payments are processed through Stripe. I never see or store your full credit card number or full payment details. Stripe’s privacy controls and terms apply to payment processing.
05Cookies and Website Data
This website may use cookies to enhance your browsing experience, remember your preferences, or improve security. No unnecessary tracking or advertising cookies are used.
06Your Rights and Choices
You have the right to request access to your stored information, ask for corrections, or request deletion of your project data after service completion. To make any requests, please use the contact details on the Contact page.
07Contact
If you have any questions about how your data is used, see the Contact page for ways to reach me directly.